Refund policy
Our products are made to order - just for you.
Because every item is custom-produced when you place your order, we don't accept returns or exchanges for:
- Change of mind
- Incorrect size ordered
- Colour appearing slightly different on different screens
We absolutely will fix it if something goes wrong on our end.
If your order arrives damaged, defective, misprinted, or we sent you the wrong item — we'll sort it, no questions asked.
To start a claim:
- Email us or DM us on Instagram within 30 days of receiving your order
- Send us a photo of the issue
- We'll arrange a reprint or refund — your choice
Our fulfilment partner Printful handles all production quality. Their full return policy can be found at printful.com/policies/returns.
Refund timeline Approved refunds are returned to your original payment method within 5–10 business days.